We were also ripped off by Universal. It was too late to cancel when we realized and now our bill is so high we cannot pay it!!! Not very happy and I do not know what to do!
I also had a man come to sell it to me after I already had it. When we told him we had it he told us to put something on the door saying we had it, in other words- so we didn't waste their time coming to the door. What a pity...wasting their time....what about our money wasted.